The Agreement is concluded between SAMURAI BOEKI CO.LTD, registered in Japan under number 2300-01-013786 and a capable adult individual (hereinafter referred to as the "Customer"), which is simultaneously a public offer agreement (hereinafter referred to as the "Offer").
1. General Provisions
1.1. This Offer is equivalent to a concluded written agreement and regulates the obligations of the parties, as well as the procedure for providing services.
1.2. Actions for the purchase and delivery of goods are carried out by the Operator on behalf of and at the expense of the Customer.
1.3. Before accepting the Offer, the Customer must ensure that all its terms are clear to them and that they agree with them.
1.4. Acceptance of the Offer is recognized as the registration of the Customer on the Website.
1.5. The Contractor has the right to unilaterally make changes to the Offer, but in any case, such changes are published in a timely manner and are publicly available on the Internet.
1.6. The Contractor has the right to terminate the Offer at any time without prior notice to the Customer in cases of violations of its terms or other rules published on the Website.
2. Procedure for the Provision of Services
2.1. Access to the website samurayushka.ru (hereinafter referred to as the Website) is possible only for registered Customers.
2.2. The Operator accepts funds to refill the Customer's wallet in their personal account.
2.3. Payment for the items selected by the Customer for purchase is processed by the Operator through the withdrawal of funds from the Customer's wallet in their personal account.
2.3.1. Items can be selected in one of the ways indicated at the link https://samurayushka.ru/yahoo/category/0
2.3.2. The terms and conditions for the delivery of goods are indicated at the link https://samurayushka.ru/terms_and_conditions/
2.3.3. The return of unused funds is processed within 1-3 banking days after the Customer's request is sent to the email: [email protected]
2.4. Purchased items are delivered to the warehouse in Japan. The Customer receives a notification about the purchase in their personal account. The items are not stored in the warehouse in Japan; therefore, if the Customer does not select a delivery method , the items are automatically shipped to Vladivostok by sea.
2.4. When the items arrive at the warehouse in Vladivostok, the Customer creates a package in their personal account and adds items to the package.
2.4.1. The free storage period at the warehouse in Vladivostok is 14 calendar days from the moment the items are assigned the status "Arrived at Vladivostok."
2.4.2. The rules and costs of paid storage for over 14 calendar days are specified at the link: https://samurayushka.ru/freestocking/
2.5. Delivery of items to Russia is performed by delivery companies specified at the link https://samurayushka.ru/TKRF/. Items are delivered to the Customer at the address they provide. In the absence of the Customer, items may be delivered to any person who informs the order number to the carrier.
3. Obligations of the Parties
3.1. Obligations of the Operator.
3.1.1 The Operator is obliged to provide the Customer with services and fulfill their requests as specified in the Offer or as necessary for fulfillment.
3.1.2 The Operator is obliged to fulfill the guarantees specified at the link: https://samurayushka.ru/guarantee/.
3.1.3 The Operator is obliged to send a claim to sellers, banks, postal or delivery companies, and other organizations upon establishing facts of improper fulfillment of their obligations as stipulated by clause 4.2 of the Offer.
3.1.4 Upon the Customer's request, the Operator is obliged to transfer to them the right to claim from sellers, banks, postal, transport companies, and other organizations in the event of improper fulfillment of their obligations.
3.2. Customer's Obligations.
3.2.1 The Customer is obliged to pay for the purchased items, the Operator's commission fee, and its expenses related to the provision of services in a timely manner and in full.
3.2.2 The Customer is obliged not to purchase items listed in the prohibited goods at the link: https://samurayushka.ru/prohibited_goods/.
4. Liability of the Parties
4.1. The Operator shall be liable if its actions cause damage to the Customer. In such a case, the amount of compensation for damages cannot exceed the Operator's commission fee.
4.2. The Operator shall not be liable for the failure to fulfill obligations by sellers, banks, postal, and transport companies with which it acts on its own behalf but at the expense of the Customer to carry out their instructions.
4.2.1. The Operator shall not be liable for the seller's actions regarding the shipment of the items or for violating delivery times.
4.2.2. The Operator shall not be liable for the seller 's actions in delivering the items to the warehouse in Japan.
4.2.3. The Operator shall not be liable for any discrepancy between the items and the description and characteristics specified by the seller.
4.3.4. The Operator shall not be liable for damage to the items caused by the fault of postal and delivery companies.
4.4. The Operator shall not be liable for any inaccuracies in the automatic translation of the description and characteristics of the items from Japanese.
4.5. The Operator and the Customer shall be released from liability for full or partial failure to fulfill the obligations stated in the Offer if proper fulfillment was impossible due to force majeure, i.e., extraordinary and unavoidable circumstances under the given conditions.
5. Commission Fee
5.1. The Operator's commission fee is 10% of the cost of the item but cannot be less than 1,000 yen and more than 1,500 yen. The commission fee is paid in Russian Rubles equivalent at the exchange rate of the Bank of Russia at the time of purchase, except in cases when an auction is conducted between customers. In such cases, the commission is calculated based on the price difference, as stated at the link https://samurayushka.ru/torgi/
6. Dispute Resolution
6.1. All disagreements and disputes arising during the execution of the contract under the terms of this Offer shall be resolved with mandatory compliance with the claims procedure.
6.2. The claim shall be sent to the Operator in written form to the address specified in the Offer.
6.3. If no agreement is reached, the dispute between the Operator and the Customer will be resolved in the courts of Japan.
7. Company Details
SAMURAI BOEKI Co.LTD
Company Number: 230001013786
1-11 OIZUMINAKAMACHI ST., TOYAMA CITY, TOYAMA PREFECTURE, JAPAN
Address for submitting a claim:
e-mail: [email protected]