Additional Pictures
You can add a request by leaving a comment on your purchased item in your profile. Our staff will take additional pictures of your item once it reaches the warehouse.
This service costs 1,000 yen. In case your purchase needs to be opened, taken out of the package, and packed again, a repacking fee will be applied.
Extra Packing / Repacking
We carefully pack all parcels before shipment to ensure safe delivery.
However, if you have specific packaging preferences, we offer a special repacking service upon request.
Please leave your repacking request or packaging instructions in the comment section of the item before your purchase arrives at the warehouse in Japan.
If no request is made, the item will be shipped in standard packaging.
The repacking fee starts at 1,500 yen depending on the cargo type and characteristics.
For example, extra packaging of audio speakers (packing adjustment) costs 1,500 yen per speaker.
All turntables must be repacked before shipment as fragile items (1,500 yen per turntable).
Special packaging is possible on request.
Please contact our managers for more information.